Terms of service
đź“ś Terms of Service
Overview
This website is operated by 216. Throughout the site, the terms “we,” “us,” and “our” refer to 216. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before accessing or using our website.
Eligibility
By using this site, you represent that you are at least the age of majority in your state or province of residence.
Products & Descriptions
All products are handcrafted in small batches. Due to the handmade nature of our soaps and skincare items, variations in color, shape, and design may occur. These variations are normal and do not affect product quality.
We reserve the right to discontinue or modify products at any time without notice.
Ingredients & Allergies
All ingredients are listed to the best of our ability. It is the customer’s responsibility to review ingredients before purchasing.
By purchasing, you acknowledge that 216 is not responsible for allergic reactions, sensitivities, or misuse of products. If irritation occurs, discontinue use immediately.
If you have allergies or sensitivities, please contact us prior to ordering.
Intended Use
Our products are intended for external use only unless otherwise stated. Products are not intended to diagnose, treat, cure, or prevent any medical condition.
Statements made on this site have not been evaluated by the FDA.
Orders & Payments
All prices are listed in USD. Payment is due at the time of purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or abuse of policies.
Shipping
Shipping times, rates, and disclaimers are outlined in our Shipping Policy, which is incorporated into these Terms of Service.
Returns & Refunds
Due to the personal nature of bath and body products, all sales are final. We do not accept returns or exchanges.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can assist you.
Intellectual Property
All content on this site, including product names, descriptions, images, graphics, and logos, is the property of 216 and may not be copied, reproduced, or used without written permission.
Limitation of Liability
To the fullest extent permitted by law, 216 shall not be liable for any damages resulting from the use or misuse of our products, including but not limited to allergic reactions, skin sensitivities, or shipping delays.
Indemnification
You agree to indemnify and hold harmless 216 from any claims, damages, or expenses arising from your use of our products or violation of these Terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the state in which 216 operates.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.
Contact Information
For questions regarding these Terms of Service, please contact us through the website before placing an order.